Artspace Mackay Volunteer Friends are an important part of the team at Artspace, they operate our Visitor Service/Information area and without them Artspace would not offer such an effective and helpful service to the community. Volunteer Friends have the opportunity to learn about the arts and be involved in exciting arts events.

The Volunteer Friends role includes:

• welcoming visitors to Artspace Mackay and answering general enquiries
• providing practical information and assistance to Artspace Mackay visitors
• selling merchandise, completing merchandise records and balancing money
• telephone answering and basic computer operations
• assisting with emergency procedures
• assisting visitors to access the cloakroom facility and monitoring security of the cloakroom facility
• assisting to ensure that all Artspace Mackay facilities and amenities are useable and presentable at all times
• conducting brief exit surveys of visitors to Artspace Mackay
• working a minimum of two shifts per month and negotiating with other Volunteer Friends to ensure rostered shifts is covered if unable to attend.

What is Artspace Mackay looking for in a Volunteer Friend?

All Volunteer Friends of Artspace Mackay possess:

• good interpersonal and communication skills across a broad cross section of the community
• the ability to work within a team environment
• personal time management and organisational skills
• basic computer skills or a willingness to learn
• ability to maintain a good relationship with other Artspace Mackay volunteers and staff
• a commitment to working a minimum of 1 shift per fortnight as a Reception/Information Assistant.

Volunteer Friends shift times are:

Tuesday to Sunday, Morning shift 9.50am - 1.40pm, Afternoon shift 1.20pm - 5.00pm

All Artspace Mackay Volunteer Friends are asked to commit to working at least two shifts per month fulfilling the role of Volunteer Reception/Information Assistant.

What do the Volunteer Friends think about volunteering at Artspace?

"Great to be able to assist visitors to Mackay and to be a friendly face they can relate to. Artspace Mackay staff are awesome - they make me excited about Thursday [when I'm on roster]!"

Tiana Fry

"I find my time at Artspace as a volunteer has opened up lots of new horizons for me. I am not an artist, nor have I studied art but this has not been and obstacle to me operating effectively in this position."

Frank Heron

"Volunteering at Artspace Mackay has been an exciting time for me, not having a background in art. It has opened up a whole new culture awareness. The staff at Artspace are great. A bonus is meeting new people, both local and visitors to the Mackay area."

Shelley Dent

 "I enjoy working at Artspace carrying out reception duties, meeting people from all walks of life and visitors from other areas and overseas. The atmosphere is very friendly and the staff are an excellent team to be involved with. Got some time on your hands? You can do a lot worse than being an Artspace volunteer."

Helen Heron

"It goes without saying that the staff and workplace conditions are excellent and it's very pleasant, and satisfying, to be part of it all. I enjoy my volunteer time immensely. Being an art-worker myself, it is great to meet exhibiting artists and to attend their floor talks."

Irene Coburn

Artspace Mackay Volunteer Friends play a significant role in ensuring Artspace Mackay offers a quality service to locals and visitors in the Mackay Region.

If you are interested in applying for a position as a Volunteer Friend you can drop in and pick up an application package or download the package now.

No previous visual arts experience required, just a willingness to learn!